TimelinesAi

TimelinesAi What is

TimelinesAI is a communication management platform that consolidates multiple WhatsApp accounts into a single inbox, enabling teams to manage messages collaboratively, record conversations with CRM integration, and streamline all customer communications. It also integrates with CRM systems, synchronizing message history, customer information, and communication records. Sharing messages within the team, assigning responsibilities, creating automated responses/summaries, and managing WhatsApp conversations from multiple numbers in an organized manner are also among the capabilities offered by TimelinesAI.

Best Use Case

Managing customer messages received via WhatsApp—especially those from multiple phone numbers—from a single dashboard and sharing them within the team.

Sales or customer support teams can track WhatsApp conversations by recording them in a CRM-integrated manner.

Tracking and organizing requests received simultaneously from different WhatsApp numbers by multiple sales representatives or customer representatives.

Reducing workload through bulk messaging, automated message responses, and automated workflows (workflow automation) in marketing or support campaigns.

Maintaining and analyzing customer communication history and managing customer relationships professionally.